Terms & Conditions
Please read these terms and conditions carefully before using our website or services.
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Products and Orders
All products shown on our website are subject to availability. As our products are handmade and use natural flowers, minor variations in appearance and design are to be expected.
- We reserve the right to refuse any order you place with us.
- Prices for our products are subject to change without notice.
- We make every effort to display as accurately as possible the colors and images of our products.
3. Payments
Payments are processed through our secure third-party payment gateway, Zaakpay. By placing an order, you agree to provide current, complete, and accurate purchase and account information. You authorize us to charge your chosen payment provider for your purchases.
4. Shipping and Delivery
We deliver throughout India. Delivery times are estimated and not guaranteed. Since we deal with fresh flowers, we aim for the quickest possible delivery to ensure freshness. We are not responsible for delays caused by shipping carriers or incorrect delivery information.
5. Returns and Refunds
Due to the perishable nature of our products (fresh flowers), we generally do not accept returns. However, if you receive a damaged or incorrect product, please contact us within 2 hours of delivery with photographic evidence, and we will evaluate the situation for a replacement or refund.
Cancellation Policy
Orders can be cancelled within 24 hours of placement for a full refund. Cancellations requested after this 24-hour window may not be eligible for a refund as the preparation process for your handmade order typically begins promptly.
6. Intellectual Property
The content on this website, including text, graphics, logos, and images, is the property of SugaBramar Handmade Flower Design and is protected by copyright and other intellectual property laws.
Contact Information
SugaBramar Handmade Flower Design
Email: [email protected]
Phone: +91 9150 4245 48
GSTIN: 33ARWPB0993J1ZN